Returns

Xandrox Returns Policy

 

We strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a hassle-free refund policy for unused goods. To be eligible for a full refund:

1) The item must be unused and in the same condition as you received it.
2) It must be in the original packaging.
3) You must request a refund within 30 days of your purchase. 

To initiate a refund, please contact our customer support at info@xandrox.com with your order number and details. Once your return is received and inspected, we will process the refund to your original payment method.

Please note that shipping costs are non-refundable. You are responsible for the return shipping costs.

Refunds will be processed within 14 days of receiving the returned item. Please allow additional time for the refund to appear in your account.

If you have any questions or concerns, feel free to reach out to our customer support team. Thank you for choosing Xandrox.com

 

Please use the following phone number - +44 2476 98 1381